RingLedger
RingLedger
RingLedger LLC
Effective date: August 27, 2026
RingLedger LLC ("RingLedger," "we," "us," or "our") is a Colorado limited liability company that provides call recording, transcription, AI-generated summarization, and related project-management software to businesses ("Customer," "you," or "your") under these Terms of Service ("Terms"). RingLedger can be reached at help@ringledger.io.
RingLedger provides a web-based software platform (the "Service") that allows a business and its authorized team members to place and record outbound business phone calls, automatically transcribe and summarize them with AI, organize calls, contacts, and communications into projects, send call recordings and summaries to project stakeholders, exchange notes and @mentions with teammates, and manage a company account with multiple user logins and roles.
Before connecting any call placed through the Service, RingLedger plays an audible disclosure to both parties stating that the call is being recorded. Customer is solely responsible for determining what consent is legally required for each call based on the location of every party, ensuring its own use of the Service complies with all applicable state and federal recording and privacy laws, and not disabling or circumventing the disclosure feature. Customer agrees to indemnify and hold RingLedger harmless from any claim arising from Customer's failure to obtain legally required consent.
A Customer's subscription includes a set number of user seats. The first person to join a company account becomes that account's Admin and can invite additional team members using a private join code, up to the seat limit. Customer is responsible for all activity that occurs under its account's seats.
Fees are billed monthly in advance via Customer's payment method on file, processed through RingLedger's third-party payment processor (Stripe). No charge is made during an active free trial period unless Customer converts to a paid subscription. Except as required by law, fees are non-refundable.
Customer's Admin user may cancel the subscription at any time from Account settings within the Service. Cancellation stops future billing but does not end access immediately — Customer retains full access to the Service through the end of the billing period already paid for, and is not charged again after that period ends. No refund or credit is issued for any unused portion of a billing period. Canceling in this way does not itself terminate the account relationship or delete Customer Data, which remain governed by Section 6 and Section 11.
As between the parties, Customer owns all call recordings, transcripts, summaries, contact information, notes, and other content Customer or its users submit to or generate through the Service ("Customer Data"). Following cancellation or termination, RingLedger will retain Customer Data for 90 days, after which it will be permanently deleted, except where retention is required by law. Each Customer's data is logically isolated from every other Customer's data.
Customer will not, and will not permit its users to, use the Service to record any call without providing legally required notice or obtaining legally required consent; use the Service for any unlawful, fraudulent, harassing, or deceptive purpose; attempt to circumvent seat limits, account isolation, or other technical restrictions; or reverse-engineer, resell, or provide unauthorized third-party access to the Service.
The Service relies on third-party infrastructure providers, including telephony and messaging (Twilio), AI-generated summarization (Anthropic), payment processing (Stripe), and email delivery (Google Workspace). RingLedger is not responsible for outages or errors in these third-party services, though RingLedger will use commercially reasonable efforts to maintain Service availability.
The Service is provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. AI-generated summaries, key points, and action items may contain errors or omissions and should not be relied upon as a substitute for the full recording or transcript, particularly for legal, financial, or safety-critical decisions.
To the maximum extent permitted by law, RingLedger's total liability arising out of or relating to the Service will not exceed the amount Customer paid RingLedger in the 12 months preceding the claim. Neither party will be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms. Nothing in this section limits either party's liability for gross negligence, willful misconduct, or Customer's indemnification obligations under Section 3.
These Terms remain in effect for as long as Customer maintains an active subscription. Either party may terminate for convenience with 30 days' written notice, unless a separate signed order form specifies a different notice period. RingLedger may suspend or terminate access immediately for a material breach of these Terms, including a violation of Section 3 or Section 7. Canceling a subscription's future billing as described in Section 5 is a separate, lighter-weight action available directly within the Service and does not by itself constitute termination under this Section; a Customer that has canceled billing but wishes to fully terminate its account and have its Customer Data deleted per Section 6 should contact RingLedger directly.
These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms will be resolved in the state or federal courts located in Colorado.
RingLedger may update these Terms from time to time. Material changes will be communicated to Customer's Admin user by email at least 14 days before taking effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.
Questions about these Terms can be sent to help@ringledger.io.